1) Purpose Of The Call
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Giving Away The Goods
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Telephone Etiquette
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen To Your Prospect
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Don't Make Your Fears Theirs
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Preparation In Key
You would not go into an important presentation and wing it, and the phone is no different. Spend some time role playing with a friend or your spouse. You want to grab your prospect's attention, not turn them off with you stumbling over your words.
8) Ask For What You Want
You want to compel your prospect to action. It's not good enough to tell them, you want them to do their due diligence and look into what you're telling them. If you ask them to do something for you, then you have an opportunity to follow up with them and make sure that they did what you requested of them. - 16463
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Giving Away The Goods
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Telephone Etiquette
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen To Your Prospect
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Don't Make Your Fears Theirs
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Preparation In Key
You would not go into an important presentation and wing it, and the phone is no different. Spend some time role playing with a friend or your spouse. You want to grab your prospect's attention, not turn them off with you stumbling over your words.
8) Ask For What You Want
You want to compel your prospect to action. It's not good enough to tell them, you want them to do their due diligence and look into what you're telling them. If you ask them to do something for you, then you have an opportunity to follow up with them and make sure that they did what you requested of them. - 16463
About the Author:
Are you tired of making cold call after cold call with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to learn how to put a system to work for you! Author: Brian McCoy is a six figure earner and one of the top income earners in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to ensure their success.
