Monday, January 5, 2009

Review of the Panasonic EP 30003 Massage Chair

By James Knolan

We present a review of the Panasonic EP 30003 TU. Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonic Real Pro Ultra. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 TU shiatsu massage chair price is in the mid range of $2,000 to $3,000.

Warranty & Customer Service: How good is the warranty of a given chair? Do you have to buy an extended warranty? How well does the manufacturer back their product? Panasonic gives you 1 year labor and 3 year parts. Service is obtained through your retailer or via national service centers. Obviously service varies substantially based on the retailer where it was purchased. Panasonic also builds in an machine hour counter. This enables Panasonic to provide 1,000 hours of warranty coverage. Once the counter hits 1,000 hours, then the warranty ends. To match other manufacturers, you may want to purchase an extended warranty. We give a rating of 16 in this category.

Comfort & Ergonomics: Ergonomics is the practical element of design for comfort and fit of the body. The massage chair is built for relaxation, so the design must assist in getting the user comfortable and within reach. Panasonic takes ergonomics serious and does a solid job with the Real Pro Ultra. The back pad is plush, with an adjustable head pillow. The armrests are padded. The remote is fairly simple and intuitive for a massage chair. One area that is lacking is a footrest extension. This chair was not originally designed for the American market, so taller users may not fit as well. We rate this chair as a 17 for ergonomics. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.

Ease of Use: As technology advances, it is easy to include everything including the kitchen sink for functions. Although it is nice to have many features, they cannot be a burden on the user to become familiar with them. Panasonic has loads of experience with electronics and this fact is not lost on them or their massage chairs. Just to be sure Panasonic includes a voice guidance system to assist the user. The remote is intuitive and the descriptions are accurate. Even the individual programming is not too hard to learn for the average user. One nice feature is the 5 minute quick refresher function. This gives you the option to just hit one button and get a quick refresher massage. Our rating in this category is 18.

Key Features: The key features for the EP 30003 is the Junetsu massage and the reflexology foot massage. Panasonic has developed an ultra fine kneading technique. Junetsu uses one-second circular thumb-like movements. This helps to loosen knotted or tight muscles. The circular motion penetrates down through the muscle tissue. The foot reflexology massage reflexology nodules built into the foot wells of the foot rest. An air compression system is used to gently squeeze the feet. The reflexology nodules then push up into the pressure points in the feet. The reflexology massage helps to relieve tension throughout the entire body helping you to relax. Our rating of the Panasonic EP30003 TU in this category is an 18.

Massage Therapy: The most critical function are the massage therapies that can be delivered by the chair. This recliner is capable of full body massage. It covers the back and neck with the back rollers. The lower body is covered comprehensively with the air massage system. The Panasonic Real Pro Ultra has 5 automatic programs 4 manual massage techniques and 4 manual courses. With the auto programs choose from the following: Refresh, Shiatsu, Deep, Swedish and Stretch. There are a total of 14 airbags for calf and foot coverage. We give the Real Pro Ultra a 19 for this category.

Ok, the moment of truth. The overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point. The warranty is OK. You would hope for better protection from Panasonic, so check out an extended warranty. This is a long term investment for your health. If you are tall, then you may want to try this chair to see how well you fit. If you are looking for a mid range shiatsu massage chair recliner then this could be a good choice for you. - 16463

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