1) Know Your Call's Goal
Before you even dial the phone, you should have a clear understanding of your call's purpose and what your end goal is. What direction do you want your potential client to head in after the call? If you fail to plan, you won't achieve the goal for your call.
2) Find Out Their True Interest Level
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Phone Manners
Good manners and phone etiquette seem fairly simple. However, when you are on the phone, you might not even realize that what you are doing is obnoxious to the person on the other end of the line. It is best to not chew gum, eat, drink, or be trying to do other things while you are making a call. You will be distracted as well as your prospect.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Making Your Fears The Prospects'
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Failing To Ask Enough Questions
There are certain things that you want to find out about a person to know whether or not you would even want to do business with them. So ask some questions. People love to discuss themselves, their families, and other areas of interest to them. People will respond more favorably to you if you show an interest in them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 16463
Before you even dial the phone, you should have a clear understanding of your call's purpose and what your end goal is. What direction do you want your potential client to head in after the call? If you fail to plan, you won't achieve the goal for your call.
2) Find Out Their True Interest Level
When your prospect says, "Send me some information," that does not translate into them reading that information. Do not oblige them and send information just as a means to get off of the phone. Find out if they really want the information, or if they are just trying to get rid of you.
3) Bad Phone Manners
Good manners and phone etiquette seem fairly simple. However, when you are on the phone, you might not even realize that what you are doing is obnoxious to the person on the other end of the line. It is best to not chew gum, eat, drink, or be trying to do other things while you are making a call. You will be distracted as well as your prospect.
4) Listen Up
If you want to know what your prospect is thinking, just listen to them. Make sure that you do not monopolize the conversation. Poor listening skills will lead to failure.
5) Making Your Fears The Prospects'
Although you might think that someone is pushing you off because they are busy at the moment does not mean that they don't want to speak to you. Request a better time to reach them and then call them back at that time.
6) Failing To Ask Enough Questions
There are certain things that you want to find out about a person to know whether or not you would even want to do business with them. So ask some questions. People love to discuss themselves, their families, and other areas of interest to them. People will respond more favorably to you if you show an interest in them.
7) Be Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Request What You Want
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 16463
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to learn how to put a system to work for you! Author: Brian McCoy is a six figure earner and a top earner in the home based business industry. Brian devotes the time, energy, and effort into his team and works with them to ensure their success.
